“When I met Wayne, construction of our house had already begun. I had had numerous meetings with the previous construction superintendent and naturally, I was very anxious about working with the “new man in charge”. I am a stickler for detail and spent many hours planning every detail of our house. Would Wayne spend time with me and review everything I had discussed with the previous builder? Would he understand what I wanted? Would he listen to me? Would he be patient with me and explain things I didn’t understand? Would we be able to work together with one another and communicate? And most importantly, would my husband and I end up with the house I envisioned and hoped for?
So, when I met Wayne for the first time I was quite nervous! Within minutes of our introduction, I felt completely at ease. Wayne could not have been more pleasant, professional, understanding and kind and patient. We reviewed every single item on every one of my checklists, and there were numerous checklists! He listened, offered suggestions and thoroughly explained everything to me about the process of building my home. Wayne assured me he would do everything he could to meet our expectations and ensure my husband and I moved into a house we would love.
Before our meeting ended, Wayne told me his assistant, Danny, would be meeting with us at our next walk-through. Danny is a mirror of Wayne. He’s completely professional and eager to please. It’s clear both gentlemen have a great deal of experience and expertise and my husband and I would recommend them to anyone! Cook Residential is lucky to employ Wayne and Danny, and my husband and I are blessed and deeply grateful that these two gentlemen are building our home!”
